We’re here to help
Questions about an order, a product, or Sadaqah Jariyah — our team in Kelana Jaya usually replies within one business day.
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Email Support
sales.support@imanplus.my
Phone & WhatsApp
+60 3-XXXX XXXX
Registered Office
Ai Business Solutions Sdn Bhd (1227830-P)
Suite 109, Block D, Level 1,
Kelana Square, Jalan SS7/26,
Kelana Jaya, Selangor, Malaysia
Kelana Square, Jalan SS7/26,
Kelana Jaya, Selangor, Malaysia
| Monday – Friday | 9:30 AM – 6:00 PM |
| Saturday | 10:00 AM – 2:00 PM |
| Sunday & Public Holidays | Closed |
Frequently Asked
How long does delivery take?
Orders ship within 1–2 business days of payment confirmation. Peninsular Malaysia typically arrives in 3–5 working days; East Malaysia and international orders take longer — exact estimates are shown at checkout.
Can I change or cancel my order after placing it?
If your order hasn't been processed for shipping yet, contact us immediately via email or WhatsApp and we'll do our best to amend or cancel it. Once it's handed to the courier, it falls under our standard Refund Policy.
How does the RM 1 Sadaqah Jariyah contribution work?
RM 1 from every completed order is set aside from IMAN+'s own revenue — it's not an added charge to you. Contributions are pooled and disbursed monthly to verified recipients; the running ledger is visible on your invoice.
Do AIVEX products come with a warranty?
Yes — AIVEX electronics carry a 12-month limited warranty covering manufacturing defects. Reach out via this page with your order number for warranty claims.